Cancellation & Refund
For any query or cancellation of order please contact us on+91 +91 90477 39755 or email us on info@palagaram.com
In case the preparation of your order has started, you cannot cancel the order. There will be no refund in such an event.
If the cake will be in loss condition at time of delivery, after verifying by us money will be refunded.
Once you request the cancellation of your order, it will take time to cancel the order and initiate a refund. You will be notified of the same by email/SMS.
Having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund.
We reserve the right to cancel any order at any time without any prior notice due to uncertain conditions/occasions/disasters.
Subject to TN jurisdictions.
Damage Or Defective Products
If any product received by you is damaged or defective, you can let us know the same. You can call us at +91 90477 39755 (10:00 hours to 18:00 hours, 7 days a week) or send us an e-mail with the photographs of the same at info@palagaram.com, within 24 hours of receiving the product.
We will either deliver to you the new product or refund the amount to you after investigation the same.
